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FAQS

Long Dog Shirts' products are printed by various printing partners, using Direct to Garment (DTG) printing and dye sublimation printing. This allows us to offer a large variety of products, shirt styles, colors, sizes, and designs. It also allows us to offer our designs without having to run crowd-funded campaigns to meet a goal. Once your order is paid for, it goes into the production lineup. No waiting for a campaign to end!

 

What type of shirts do you print on?

Brands used include Gildan, Anvil, Holloway, Next Level, and Bella + Canvas.

 

Where do you ship?

We ship all over the world with the exception of Indonesia due to several fraudulent transactions from there. Most of our suppliers are based in the USA. A few of our products are manufactured and printed overseas and may take additional shipping time. 

Our standard shipping cost for USA addresses is $5.95 with slight increments based on package weight. International shipping starts at $9.95. 

 

How long does it take my order to get printed and shipped?

Depending on the item ordered, production time from receipt of order to shipping is approximately 5-7 days, usually sooner. Shipping to U.S. address is 2-3 days for most parts of the country and 8-14 days for international orders. Certain items are printed and manufactured outside of the US and may take 3 weeks for delivery. This will be noted on the item's ordering page.  

 

Can I cancel my order?

Once you have submitted your order, it goes into the printing company's system and cannot be canceled.

 

What about returns?

We want you to be happy with your purchase. Please review the size chart to help you determine correct size. There is a link to the chart on each product's page. If you need to return/exchange a shirt, please contact us within 14 days of receiving your order: info@longdogshirts.com. The shirt MUST be in new/resalable condition.

>>Please inform us immediately if an item arrives broken or there is an issue with quality. We will replace or refund as needed. 

 

Why does my shirt smell like vinegar?

Unfortunately that is part of the printing process. It is easily removed with the first wash, but the fixation agent is necessary to make sure the print is "set" on the shirt.